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howtointelligence.com by DMP International FZCO
Company address: Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
Company ID: DSO-FZCO-3352
Terms & Conditions for howtointelligence.com
Effective Date: 18.11.2023
1. Introduction
Welcome to howtointelligence.com! We are an online education platform dedicated to providing high-quality educational content and interactive learning experiences. By accessing our website and using our services, you agree to comply with these Terms & Conditions.
2. Limitation of Liability
2.1 howtointelligence.com, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any content obtained from the service; and (iii) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory.
3. User Conduct and Responsibilities
3.1 You agree not to misuse the howtointelligence.com services. Misuse includes, but is not limited to, using the services to do the following:
3.1.1 Engage in any activity that violates any law or governmental regulation.
3.1.2 Copy, distribute, or disclose any part of the service in any medium.
3.1.3 Use the service to harass, abuse, harm, or advocate or incite harassment, abuse, or harm of another person or group.
3.2 Violation of this policy may result in immediate termination of your account and access to our services, and may subject you to legal penalties and consequences.
4. Intellectual Property Rights
4.1 All materials displayed or performed on the howtointelligence.com, including, but not limited to text, graphics, logos, tools, photographs, images, illustrations, software or source code, and all intellectual property rights related thereto, are the exclusive property of howtointelligence.com and its licensors.
4.2 Your use of the services does not grant you any rights to the intellectual property of howtointelligence.com or its licensors.
5. Dispute Resolution
5.1 For any dispute you have with howtointelligence.com, you agree to first contact us and attempt to resolve the dispute informally.
5.2 If howtointelligence.com has not been able to resolve the dispute with you informally, we each agree to resolve any claim, dispute, or controversy (excluding any howtointelligence.com claims for injunctive or other equitable relief) through binding arbitration or small claims court, instead of in courts of general jurisdiction.
6. Modifications to Terms & Conditions
6.1 howtointelligence.com reserves the right to modify or replace these Terms at any time. We will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
7. Contact Information
For any questions about these Terms, please contact us at support@howtointelligence.com
Refund Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@howtointelligence.com for questions related to refunds and returns.